---
id: MAXCONNECT-PAIN-004
title: End users report a training and usability gap
type: PAIN
state: red
area: B-people
purpose: notebooklm-tier2-decomposition
priority: A
work_kind: A
provenance: research
confidence: medium
triangulated: false
engagement: maxconnect
sources:
- uri: file://notebooklm/answers/20260611T200650Z-05-ecosystem-community-language.md
role: supporting
- uri: file://notebooklm/answers/20260611T200650Z-07-community-opportunity.md
role: supporting
relates_to: []
feeds_atoms: []
open_questions:
- Is Max Connect serving administrators/decision-makers, end users, or both?
needs_validation:
- Validate persona priority with Rich.
resolution_log:
- 2026-06-12: Decomposed from broad NotebookLM synthesis into pack-grade atom for Max Connect Discovery.
module:
---
The community notebook reports end users asking for an easier way to use Maximo and complaining about insufficient training for laypersons just trying to open or close work orders.