---
id: MAXCONNECT-PROBLEM-001
title: Legacy Maximo to MAS confusion
type: PROBLEM
state: red
area: A-problem-market
purpose: interview-instrument
priority: S
work_kind: H
provenance: primary
confidence: medium
triangulated: false
engagement: maxconnect
sources:
- uri: discord://current-session/2026-06-10-maxconnect-intake
role: primary
relates_to: []
feeds_atoms: []
open_questions:
- What exact legacy Maximo versions and modules are represented in Rich's community?
- What words do the users themselves use for the MAS transition?
needs_validation:
- Validate with Rich and customer interviews that this confusion is widespread and budget-linked.
resolution_log: []
module:
---
Ant stated that the target community does not clearly understand how to upgrade from legacy Maximo to IBM Maximo Application Suite (MAS), what MAS can do for them, or how to benefit from it.
This is currently a primary founder-context claim, not yet validated with Rich or customers.
Open questions
- What exact legacy versions/modules are in the community?
- Is the confusion mainly technical, commercial, procurement, operational, or all of these?
- What language do users use: MAS, Maximo Application Suite, Maximo Manage, Maximo 8, SaaS, cloud, or “new Maximo”?